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How Stockholm strengthens its appeal

Stockholm continues to strengthen its position as one of Europe's most attractive cities – not just for visits, but for experiences, meetings, and opportunities. Stockholm is the city in Sweden that generates the highest revenue for the visitor industry and accounts for a significant portion of Sweden's total tourism economy – with strong growth in both the leisure and business segments.

Visitors are drawn to Stockholm for its unique combination of nature and metropolitan life – and the city's innovative, creative, and sustainable profile. At the same time, expectations are changing rapidly. To remain a leading destination, we need to create experiences based on visitor needs, collaborate broadly, and view hosting as a shared strategy. With a strong brand, high quality of life, and a culture characterised by innovation and openness, Stockholm has every prerequisite to lead future development.

Stockholm's unique offering

A destination with many strengths
  • World-class culture, history, and creativity.
  • Nature in the heart of the city with the archipelago, water, and parks.
  • High levels of safety according to European surveys.
  • Sustainable urban development visible in practice.
  • One of the world's most innovative cities per capita.
A person sits on a decorated mobility scooter beside a friend standing next to them, both wearing winter clothes, with water, a white sailing ship and colorful buildings in the background.
Photo: Anna Hugosson

What do visitors expect?

Today's visitors seek more than just good service. They want experiences that feel meaningful, authentic, and welcoming.

What is valued:

  • Clear and multilingual information, seamless bookings, digital services, and an easy-to-navigate urban environment.
  • Digital self-service combined with human contact.
  • Local neighbourhoods, food, culture, and encounters that reflect the authentic Stockholm.
  • That Stockholm lives up to values such as sustainability, equality, and safety.
  • Environments where everyone feels welcome, regardless of background, language, identity, or ability.
Photo: Victor Gårdsäter

Towards a more welcoming Stockholm

Stockholm has all the prerequisites to take the position as Europe's most welcoming capital. To get there, hosting needs to become a shared strategy for the entire city.

To succeed, we need to:

  • Understand our target groups and act on insights.
  • Offer experiences that are simple, authentic, accessible – and meaningful.
  • Combine digital agility with human warmth.
  • Collaborate broadly across the city's various actors.
  • Put Stockholmers at the centre and strengthen local pride.